For international airlines operating across continents, service delivery requires navigating diverse passenger expectations regarding authority, communication, and boundaries. This post examines structured CQ training frameworks and practical cross-cultural de-escalation techniques…
VAA welcomed representatives from Daejeon's tech and academic ecosystem to discuss potential joint initiatives in aviation technology, smart disaster management, and international opportunities for students. The visiting delegation gathered representatives…
Technical skill gets a plane off the ground, but managing cultural gaps is what keeps global operations safe. Breaking down how Cultural Intelligence (CQ) is transforming daily work across the…
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The Vietnam Aviation Academy (VAA), in cooperation with the National School of Civil Aviation of France (ENAC), is organizing the "Advanced Master in Aviation Safety Management (ASM)" training program for…
Issued by the Ministry of Construction on April 30, 2026, and taking effect on July 1, 2026, Circular 18/2026/TT-BXD marks a major update to Vietnam's civil aviation safety regulations. Official…
